How to Update Your Mac Running macOS 11 Big Sur

On September 13, 2021 Apple announced that many of its operating systems contain a vulnerability that could allow an attacker to run software on your device. Apple has fixed the vulnerability, and to protect your devices you must update each of them to the latest available software.

How To Resolve

In order to protect your iPhone, iPad, and Mac, you must update its software. However, the specific steps will vary depending on your operating system version. Here’s how you can identify your version of macOS.

If Your Mac Is Running Big Sur, Follow The Steps Below

If your Mac is running Catalina, read our other blog article for updating Catalina

Step 1

Click on the Apple logo in the top left of the Menu Bar and select “System Preferences”.

Step 2

Select “Software Update”.

Step 3

You will see “An update is available for your Mac”. Select “Update Now”.

Step 4

A Terms and Conditions window will appear, click “Agree”

Step 5

The download will start. Wait for the progress bar to finish. After the download completes, you will be prompted to restart your computer for the update to install. Once your Mac restarts, you will see another progress bar as the update is installed. This process may take 30 minutes to complete.

Once the update is completed, your Mac will restart back to the login screen. This means the install has completed and the security patch has been applied.

How to Update Your Mac Running macOS 10.15 Catalina

On September 13, 2021 Apple announced that many of its operating systems contain a vulnerability that could allow an attacker to run software on your device. Apple has fixed the vulnerability, and to protect your devices you must update each of them to the latest available software.

How to Resolve

In order to protect your iPhone, iPad, and Mac, you must update its software. However, the specific steps will vary depending on your operating system version. Here’s how you can identify your version of macOS.

If Your Mac is running Catalina, follow the steps below

If your Mac is running Big Sur, read our other blog article for updating Big Sur.

Step 1

Click the Apple logo in the top left corner of the Menu Bar and select “System Preferences”.

Step 2

Select “Software Update”.

Step 3

Select “More Info” underneath the text that says “Another Update is Available”.

Step 4

A window will appear with the macOS Catalina 10.15.7 update, click “Install Now”. You may install other updates if they appear as well.

Step 5

A window will appear that says you must restart your computer, click “Restart”. Once your Mac restarts, you will see another progress bar as the update is installed. This process may take 30 minutes to complete.

The computer will restart and the download and install will commence. Once completed, your device will restart back to the login screen. This means the install has completed and the security patch has been applied.

Your IT Operations + Covid-19

As the affects of Covid-19 were in early stages among our small business clients a few weeks ago, I sent an email out to our clients to offer some guidance as they prepared their teams to work from home (WFH). I want to post it here for everyone’s benefit.

Maybe you’ve already transitioned to WFH. Maybe you’ve been working at home for years. Still, hopefully there’s something in here you can benefit from. Anything you’d like to add? Let us know in the comments. Stay healthy, stay safe, stay home.

Hi There!

I wanted to send a note to outline two things to our clients:

1. Offer our support to your team as you’re likely contemplating the effect of Covid-19 on your operations, and preparing for a Work From Home (WFH) plan. We aren’t sensationalizing this ourselves, however we at Foojee want to participate in your conversations about the impact of the virus on your operations, and how we can prepare together.

2. Share how Foojee can still support your staff as they work from home.

Planning

Whether you are on the Foojee Service Plan or not, please let me know if you’d like to have a phone call (at no cost) with us to help prepare your team in the event that you have to work from home. Many of you already have a cloud-based infrastructure like Dropbox, G-Suite, Office 365, et al, however these are some considerations we recommend in your preparations:

1. Can phone numbers be routed to cell phones?

2. Can the team use VPN to access necessary resources from home (accounting system, file server, printing, shipping)?

3. What is the best way to communicate to the team remotely?

   1. Zoom.us video meetings, Google Hangouts, Web ex, etc.

   2. Have you setup a team@yourcompany.com email address to send out email updates to your whole team?

   3. What about group messaging? Foojee highly recommends and uses Basecamp to work remotely and keep track of projects, however other solutions like Slack are also popular. (That link is a video I made explaining why we use Basecamp.)

4. Any new employees beginning in the next 4-6 weeks that we can prepare for? Apple’s shipment times for Macs/iPhones/iPads are being delayed, so please allow ample time for deliveries.

5. Leverage 800-APL-CARE for iPhone and Mac repairs rather than going to the Apple Store. [This was sent before Apple Stores had closed.]

How Foojee’s Team Is Preparing

As you know, our team is distributed across 3 states, and has a remote Work From Home infrastructure already. We will be fully operational regardless of any quarantines that may affect local communities. As your team members need help, regardless of their location, please continue to call our main support line (770-650-5890) or email our central request address: helpme@foojee.com.

Let me know your thoughts! I’m happy to have a conversation with you to kick things off. Please reply and Faith will coordinate a phone call with the right person on the team, depending on where you are located.

Here for you.

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